What seems strangest is that when one computer starts having problems, they all do, and a reinstall is the only thing that will fix the problem. It's as if there's a clock running in the driver that will only let it work for 3 months. This make no sense to me. Does anyone else have any ideas? The last 2 reinstalls have been done using the newest driver on the web site, but the problem occured with the earlier drivers also, which is why I went looking for a new driver to begin with i.
When it happens, the problem also occurs on my laptop which almost never uses the driver. I have it installed on my laptop just to have a reference. The problem occurs either way and at the same time. Thank you for using the Support Forum. Please make sure you are following all the steps for removing the driver including the powering off the computer. Then follow the instructions for installing the driver. If it continues to have an issue please consider contacting your support centre for further assistance.
I understand what you're saying and have rebooted the computers prior to the reinstall, but that hasn't helped. Also, it still doesn't make sense that when one computer starts having problems, they all start having problems. I find it hard to believe that something randomly could be happening to all computers at the same time. This includes newer computers that never had the older drivers installed. Contains the following: Image enhancement not working correctly getting an error when doing booklet to a c3 finisher on coated 1 paper DST values are not updated for all time zone.
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